tablrr docs

Billing Guide ​

Welcome to tablrr! This guide explains how subscriptions, plans, and usage limits work, and how to upgrade, downgrade, or manage your subscription.

Table of Contents ​

  1. Getting Started
  2. Understanding Plans
  3. Usage Limits
  4. Upgrading Your Plan
  5. Managing Your Subscription
  6. Downgrading and Cancellation
  7. Understanding Upgrade Prompts
  8. Troubleshooting

Getting Started ​

tablrr offers a free tier to get you started, with paid plans available as your needs grow. All plans include core features, with higher tiers offering more resources and advanced capabilities.

What you need to know:

  • Start with the free tier - no credit card required
  • Upgrade anytime to unlock more resources and features
  • Your data is preserved when upgrading or downgrading
  • Monthly billing, annual billing and lifetime purchase options available

Understanding Plans ​

tablrr offers four plans to suit different needs:

Free Plan ​

Perfect for trying out tablrr features:

  • Websites: 1 website
  • Listings: 3 listings
  • Operators: 10 operators
  • Features: Free templates only, no API access, no premium features

Hobby Plan ​

Getting started with a single website:

  • Websites: 1 website
  • Listings: Unlimited
  • Operators: Unlimited
  • Features: Premium templates, sync, custom fields, basic analytics, premium support
  • Billing: Monthly subscription, annual subscription or lifetime purchase

Growth Plan ​

For serious affiliate marketers:

  • Websites: 5 websites
  • Listings: Unlimited
  • Operators: Unlimited
  • Features: Everything in Hobby, plus priority support, API access and bulk imports
  • Billing: Monthly subscription, annual subscription or lifetime purchase

Business Plan ​

For growing affiliate businesses:

  • Websites: 50 websites
  • Listings: Unlimited
  • Operators: Unlimited
  • Features: Everything in Growth, plus dedicated support, custom templates and team access
  • Billing: Monthly subscription, annual subscription or lifetime purchase

Usage Limits ​

Each plan has limits on the number of websites, listings, and operators you can create. These limits help ensure fair usage and resource allocation.

Viewing Your Usage ​

You can see your current usage in your dashboard or on billing page.

What Happens When You Reach a Limit ​

When you try to create a new resource and you're at your limit:

  • You'll see an upgrade prompt explaining the limit
  • The creation will be blocked until you upgrade or free up space
  • You can delete unused resources to free up space
  • Or upgrade to a plan with higher limits

Note: Existing resources continue to work normally even if you're at your limit. Limits only affect creating new resources.

Upgrading Your Plan ​

To upgrade to a paid plan:

  1. Go to your billing settings
  2. Review the available plans and their features
  3. Choose the plan that fits your needs
  4. Select either:
    • Monthly Subscription: Pay monthly (recurring) - use the Monthly/Yearly toggle above the plans
    • Annual Subscription: Pay yearly (recurring)
    • Lifetime Purchase: One-time payment for lifetime access
  5. Click "Subscribe" or "Buy Lifetime"
  6. An overlay checkout will open
  7. Complete the payment process
  8. Your plan is upgraded immediately after payment

Benefits of upgrading:

  • Higher limits on websites, listings, and operators
  • Access to premium templates and features
  • API access (Growth+ plans)
  • Priority support

Monthly vs Annual vs Lifetime ​

  • Monthly Subscription: Lowest upfront cost, renews monthly
  • Annual Subscription: Lower cost per month than monthly billing, renews yearly
  • Lifetime Purchase: Higher upfront cost, but no recurring payments
  • All options provide the same features for the plan tier
  • To switch between monthly and annual billing, click "Manage Subscription" in your current plan box and change your plan in the Lemon Squeezy portal
  • Choose based on your preference and budget

Managing Your Subscription ​

Once you have a paid subscription, you can manage it from the billing settings page.

Viewing Billing Information ​

  1. Go to billing settings
  2. You'll see:
    • Your current plan
    • Subscription status
    • Next billing date (for monthly and annual subscriptions)
    • Usage statistics

Updating Payment Method ​

To update your payment method:

  1. Go to billing settings
  2. Click on menu (3 dots) icon in your current plan box
  3. Click "Manage Subscription"
  4. You'll be redirected to Lemon Squeezy's secure payment update page
  5. Enter your new payment information
  6. Save the changes
  7. Your payment method is updated for future billing

Note: This only applies to monthly and annual subscriptions. Lifetime purchases don't require payment method updates.

Downgrading and Cancellation ​

Cancelling Your Subscription ​

To cancel your subscription:

  1. Go to billing settings
  2. Click on menu (3 dots) icon in your current plan box
  3. Click "Cancel Subscription"
  4. Confirm the cancellation
  5. Your subscription will remain active until the end of your current billing period
  6. After that, you'll be moved to the free tier

Important:

  • You retain access to all features until your billing period ends
  • Your data (operators, listings, websites) is NOT deleted
  • After cancellation, free tier limits apply to new resource creation
  • You can re-upgrade at any time without losing your data

What Happens When You Downgrade ​

When you cancel or your subscription expires:

  1. Your data is preserved: All operators, listings, and websites remain
  2. Free tier limits apply: You can't create new resources beyond free tier limits
  3. Existing resources work: Your current operators, listings, and websites continue to function
  4. Premium features disabled: Premium templates and advanced features become unavailable
  5. API access removed: Direct API access is disabled (Growth+ feature)

Example: If you have 50 operators on Growth plan and cancel:

  • All 50 operators remain in your database
  • You can still use them in listings
  • You can edit existing operators
  • You cannot create new operators (free tier limit is 10)
  • If you delete some operators and get below 10, you can create new ones up to the limit

Re-upgrading ​

You can upgrade again at any time:

  1. Go to billing settings
  2. Choose a plan
  3. Complete the upgrade process
  4. Your previous limits and features are restored immediately
  5. No data loss - everything is as you left it

Troubleshooting ​

I can't upgrade ​

Issue: Checkout not working or payment failing

Solution:

  • Ensure your payment method is valid
  • Check that you have sufficient funds
  • Try a different payment method
  • Check your browser's popup blocker isn't blocking the checkout
  • Contact Lemon Squeezy support if payment issues persist

I was charged but my plan didn't upgrade ​

Issue: Payment successful but still on free tier

Solution:

  • Wait a few moments - upgrades process automatically
  • Refresh the billing page
  • Check your email for payment confirmation
  • Get in touch with your payment receipt
  • Include your email address and transaction ID

I want to change plans ​

Issue: Want to switch from one paid plan to another

Solution:

  • You can upgrade or downgrade your plan at any time
  • Get in touch for assistance

My usage shows incorrect numbers ​

Issue: Usage counts don't match what I see

Solution:

  • Usage counts update in real-time
  • Refresh the page to see latest counts
  • Deleted resources are immediately removed from counts
  • Get in touch if counts seem consistently wrong

I cancelled but still have access ​

Issue: Cancelled subscription but features still work

Solution:

  • This is normal - you keep access until your billing period ends
  • Check your billing settings for the exact end date
  • After that date, free tier limits will apply
  • Your data remains intact

I want a refund ​

Solution:

  • Get in touch with your request
  • Include your email address and subscription details
  • Refund policies depend on your purchase type and timing
  • I will review your request and respond

Lifetime purchase questions ​

Issue: Questions about lifetime purchases

Solution:

  • Lifetime purchases are one-time payments for permanent access
  • They apply to the specific plan tier you purchased
  • Lifetime access means no recurring payments
  • If you want to upgrade to a higher tier, you can purchase the difference
  • Get in touch for lifetime purchase upgrade options

Next Steps ​

Now that you understand billing and subscriptions:

  1. Review your current usage in billing settings
  2. Upgrade if you need more resources or features
  3. Monitor your usage to stay within limits
  4. Learn about managing operators and creating listings
  5. Explore premium features available in paid plans

Thank you for using tablrr!